Refund Policy

Because our products consist of instant-access digital adult content, all purchases are considered final once any content has been viewed, downloaded, streamed, or otherwise accessed.

However, we do provide refunds under the following conditions:

1. Technical Issues
   If you are unable to access the content due to a verified technical problem on our end, we will provide a refund within 72 hours of purchase, provided the content has not been significantly viewed.
2. Unauthorized Transactions
   If you believe a purchase was made fraudulently, please contact our support team first.
   Many “unauthorized” disputes are simple misunderstandings, and resolving them directly prevents delays or bank fees.
3. Duplicate Payments
   If the system accidentally processes duplicate charges, we will refund the duplicates.

Non-Refundable Situations

Refunds will not be provided for:

• Change of mind (“buyer’s remorse”)
• Content that has been accessed, viewed, or partially viewed
• Subscription renewals that were not canceled in advance
• Claims based on personal preference or expectations about the content

Subscription Cancellation

You may cancel your subscription at any time through:

• The “MY SUBSCRIPTIONS “ page located in your account menu
• Or by contacting support at: [Support@onlyalphas.vip]

Cancellations take effect immediately, and you will not be billed again.

Billing Descriptor

Your bank statement will display charges as:
[BIGR IMPACT MEDIA LTD ] 

 

This neutral descriptor ensures privacy and avoids confusion.

Chargebacks

To avoid unnecessary chargebacks (which slow down resolution), we ask all customers to contact us first.
Chargebacks filed without contacting support may result in account suspension or permanent blocking from future purchases.